Welcome

Hi and thanks for stopping by our shop!

As small business owners we have found that that the following polices answer a lot of regular questions. No one likes to read this stuff, but if after reading this section you still have questions please drop us a note or email us at FabricFromHeaven [!at] gmail.com.

Payments

Payment via Credit Card (on Etsy) or Paypal.com is required at the time of purchase.

Shipping

LOCAL BUYERS
Local pickup or purchase available! If you live near Wake Forest NC, you can contact us before you order and save the shipping costs. By appointment only.

SHIPPING
Your order will be shipped First Class USPS mail (unless you purchase a shipping upgrade at checkout). All orders are currently shipping within 1-2 business days.

INTERNATIONAL BUYERS PLEASE READ:
All orders will be shipped via first class mail, which unfortunately does not have tracking. I cannot guarantee the ship time, as customs has had the tendency to hold up items. I have seen packages take up to 6-8 weeks to arrive. If you are purchasing near a holiday please allow time for delivery. If you are worried about delivery and tracking please purchase a shipping upgrade at checkout. All Custom fees (import fees) are the responsibility of the buyer.

Refunds

PRODUCT ISSUES
If you are unhappy with your purchase please let me know. I will do my best to fix the problem. I want you to be happy with your experience here!

RETURNS
I accept returns on all items as long as they meet two criteria:
•The item(s) must be in their original condition (packaging).
•The package must be postmarked no later than 30 days from date of shipping.

Please be aware that the cost of return shipping is the buyer's responsibility. Upon receipt of the returned item, the purchase price (including original shipping costs) will be refunded to you.

Legal imprint